Technical support for InSite software and AE equipment is only available to clients with a current support plan. If you have a technical support query please email us at asc-support@appliedseismology.co.uk or use the contact form.
The latest version of InSite is v3.20.
Please contact us to request your InSite installation file. For InSite-Geo, InSite-Plus or InSite-Lab you will need to provide your licence number.
You can find your licence number by:
This version is only available for clients currently under support and with a licence updated to v3.20. Contact us if you need to update your licence or want more information about joining our support plan.
Please note all installation files are 64-bit.
The following features and fixes are included in InSite v3.20:
Bug fixes in version 3.20:
Licensing
InSite software is licensed using a USB or digital key system. The licence can be installed on one computer and used by two people; or the licence can be installed on two computers and used by one person (i.e. an office computer and field laptop). An End-User Licence Agreement (EULA) needs to be accepted by the designated users before the software can be activated. For the educational discount to be applied, the Educational Licence Agreement must also be signed by the designated user(s).
Additional licences purchased at the same time are eligible for a discount.
Support
We offer an annual software licence maintenance and technical support scheme which provides access to both technical support and software updates.
An active annual subscription provides exclusive access to the latest ASC software releases, to software updates and to professional support from the ASC support team.
Platforms: Microsoft® Windows® 10 (64-bit)
Hard Drive: 30 GB
Processor: 64-bit (x64)
RAM: 2 GB
InSite installation files, release notes, manuals, guides, licensing and support.
InSite-Lite installation file and user guide.
InSite seismic processing software, AE acquisition hardware and consultancy services.
How to update your licence key.
InSite webinars, instructional and overview webinars.
InSite, Support and AE acquisition hardware.